KATIE JOHNSON
UX DESIGNER
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Civic Voice

As an in-house designer at the 25 year old govtech company, Accela, I led the overall design for this consumer web app that helps local governments better communicate with their citizens. I worked with the design team as well as internal and external subject matter experts to define user needs and business requirements. Once completed, this product helped demonstrate the company’s capabilities as a market leader for civic innovation and modern design.

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Medium fidelity prototype

Medium fidelity prototype

I designed screens on paper first then gathered internal and external feedback. I used Sketch and InVision to create a prototype and test with different users.